In order to save paper, packing slips will not be automatically sent with your purchase. If you think you may need one, let me know and I will make sure it is sent.
All orders will be shipped with USPS Priority Mill with tracking information and insurance included.
Domestic shipping is free for all pieces excluding XL weavings which will have an additional fee due to their size determined on where the buyer lives.
AVERAGE TURNAROUND TIME
Ready to ship: 1-3 business days prior to shipment
Custom: 2-4 weeks prior to shipment
*Please understand that once a package has been shipped, transit & delivery times are beyond my control.
If you would like expedited shipping, contact me as extra fees will apply.
International shipping is available for an additional fee. Send an email with your location and an invoice will be sent with the adjusted shipping price. You will need to pay this fee and the listing price before the item is shipped. All International orders will be shipped via USPS /UPS/ of FedEx depending on rates. An email will be sent to you once your package has been shipped. International mail is affected circumstances beyond our control including, but not limited to customs delays, long distances, & foreign holidays.
For international orders, please be mindful of your own country's customs regulations, as we cannot & will not be held responsible for any taxes, fees, loss or damage resulting from your package's processing through that system. The laws & regulations of your country of residence, you might have to pay additional customs fees or taxes in order to you receive your package.
In the case of lost packages, jamieep is not liable, please contact your local post office.
Please ensure that the shipping address provided is correct. An item returned due to a wrong address or max delivery attempts will not be refunded. The buyer must repay shipping shipping costs before the order is resent.
LOST OR DAMAGED PACKAGES
If you would like to return a piece, return label will be at the buyers expense and prior shipping fees will be deducted from the return. Custom pieces are non-refundable.